How will you ship my shoes?
Your beautiful shoes will be shipped to your waiting feet via the UK Royal Mail and within 1 business day of an order, we will send over the tracking number to you so that you can track your order.
Does Tint London ship overseas?
Yes, we ship our shoes Worldwide, so all the people on this planet can enjoy our beautiful shoes.
Who pays for customs and taxes?
We are based in London and our shoes do not incur local taxes and duties when shipped within the European Union and USA.
We will ship outside the European Union as well, however delivery taxes and duties will be unpaid, and will be the responsibility of the customer. This means import taxes and duties are excluded from the prices you see at the checkout, and you may be required to pay additional amount upon receipt of your order or at a later date, depending on the requisites of your local authority. We recommend that you check import taxes and duties in your country before placing an order.
Do you accept Returns and Refunds?
We know you’re going to love your shoes. But if for any reason you don’t, you’re welcome to return them in an unworn condition along with the original packaging within 15 days of receiving them. We’ll refund you 100 percent of the price you paid. You are only responsible for the one-way return postage.
The same goes for exchange. You’re welcome to exchange your shoes for a different size (subject to availability) or for a different style (subject to adjusting for the price difference) provided that you return them in an unworn condition along with the original packaging within 15 days of receiving them. You are only responsible for the one-way return postage of the items exchanged and for the delivery cost of the new item.
If you have any further questions please get in touch on +44(0)7463698696 or using our contact form.
We collect or obtain Personal Data: when those data are provided to us (e.g., where you contact us); in the course of our relationship with you (e.g., if you make a purchase); when you make Personal Data public (e.g., if you make a public post about us on social media); when you visit our Sites.
We have implemented appropriate technical and organisational security measures designed to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, unauthorised access, and other unlawful or unauthorised forms of Processing, in accordance with applicable law.
Because the internet is an open system, the transmission of information via the internet is not completely secure. Although we will implement all reasonable measures to protect your Personal Data, we cannot guarantee the security of your data transmitted to us using the internet – any such transmission is at your own risk and you are responsible for ensuring that any Personal Data that you send to us are sent securely.
What are your Terms &Cs?
These terms and conditions form a legally binding contract between us and you. Your acceptance of the terms and conditions is given when you purchase Goods from us. You should read these terms and conditions carefully before buying anything from the Website.
We reserve the right to change the terms and conditions under which the Website and the Goods are provided. Any such change in the terms and conditions will be effective to all new orders once included in the text of these terms and conditions and published on the Website. You should check the terms and conditions posted on the Website.
We want to make our customers satisfied so we will make sure if any issue occurs to make the process as easy as possible for all parties involved.